Aftersales Service (m/f)

Responsibilities

  • Creating technical documentation such as spare parts lists, repair manuals, installation instructions, technical data and service documents in English
  • Support spare parts and change management
  • Defining service tools and repair scopes
  • support with problem solutions
  • Processing of technical requests
  • Participation in the product development process
  • Conduct product trainings

 

Requirements

  • Full technical education (technical college or apprenticeship with relevant work experience)
  • First experience in dealing with customers
  • Experience in construction (PTC / Creo) as a plus
  • Good English skills
  • Good MS-Office skills and SAP skills as a plus
  • Strong solution orientation, good perception, communication skills and team spirit
  • Assertiveness and diplomatic skills
  • Willingness to travel

We offer

You get an exciting position in an international environment with many interesting benefits. The minimum salary for this position in accordance with the very attractive Collective Agreement for the metal industry is EUR 2.574,68 gross/month. Overpayment is possible, depending on your qualification and experience.


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